Support Plans

Wasabi offers free and paid support plans to address the needs of our customers.
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Support Plans

All Wasabi trial and paid customers receive access to the free Wasabi Basic Support plan as part of your Wasabi account.   Free Wasabi Basic Support is available during U.S. business days from 8:00 AM to 5:00 PM EST/EDT.     A paid Premium Support plan that offers 7 x 24 response is also available. Please review the details below and contact us with any questions.

Support Plan Feature Wasabi Basic Support Wasabi Premium Support
Technical documentation
Knowledge base
Email & ticket support (prioritized response for Premium Support customers)
Telephone support
Pricing Free $300 per month

Learn more about Wasabi support plans.

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