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Support Plans

Wasabi offers free and paid support plans to address the needs of our customers.
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Support Plans

All Wasabi trial and paid customers receive access to a free Wasabi Basic Support plan as part of your Wasabi account. Free Wasabi Basic Support is available during North American (Eastern Time) & European (Central European Time)  business days from 8:00 AM to 5:00 PM. A paid Premium Support plan that offers 7 x 24 x 365 response is also available. Please review the details below and contact us with any questions.

Support Plan Feature Wasabi Basic Support Wasabi Premium Support
Technical documentation
Knowledge base
Email & ticket support (prioritized response for Premium Support customers)
Telephone support
Pricing Free Starting at $100 per month

Learn more about Wasabi support plans.

Support Plan Details